We provide predictable check-ins on your wellness plan. Our proven process ensures a higher level of care. Our model was born out of a patient advocacy culture of building relationships to drive patient wellness. We truly care about each patient and do all we can to serve you exceptionally well.
Our check-ins and predictable and ensure you have a sounding board for your care journey. We communicate back to your doctor to close the communication loop and ensure you get questions and concerns resolved quickly and accurately.
Your wellness is our number one priority. We find the resources you need to provide peace of mind about your wellness plan.
Drug complexity with Medicare patients is a very complex matter. As you take more and more medication, we step in to reduce the complexity and take the time to understand, communicate, and explain to improve drug compliance.
The Patient Care Advocates department and its team are the heart of our organization. Our PCAs work directly to assist in adherence to your care plan as it has been written by your physician, or helps you abide by the discharge plan written by your physician.
Our PCA’s primarily communicate directly with patients and their families regarding their adherence to their plans. On these plans, our PCAs will work with specific practices. Each of our PCAs are associated with a member of our provider services division. There are usually five PCA members assigned to one provider services member. All of our PCAs and Provider services employees are Certified Medical Assistants working under the general supervision of the physician or provider which has enrolled the patient for CCM service.